Shipping policy

At Blue Bonnet Studios, we aim to provide a smooth and reliable shipping experience for all our customers. Below is our comprehensive shipping policy to help you understand our process and what to expect after placing an order.

Processing Times

Custom Orders: Since all custom items are made to order, please allow 5-10 business days for production before your order is shipped. During peak seasons, production times may vary.
Standard Products: For non-custom products, orders are typically processed and shipped within 2-4 business days.

Shipping Methods and Costs

We offer a variety of shipping options to meet your needs:

Standard Shipping: Typically takes 3-7 business days for delivery within the United States.
Expedited Shipping: Available for an additional cost and usually delivers within 2-3 business days within the United States.
Free Shipping: We offer free standard shipping on all domestic orders over a certain amount (e.g., $75).

Shipping costs are calculated at checkout based on the weight of your order and your location.

International Shipping

We currently do not offer international shipping.

Order Tracking

Once your order has been shipped, you will receive an email notification with a tracking number so you can monitor the progress of your shipment. If you do not receive a tracking number, please contact us at [email protected].

Lost or Delayed Packages

If your package appears to be lost or delayed, please reach out to the shipping carrier first to check for any updates.
If the carrier is unable to assist, please contact us at [email protected] with your order number, and we will work with you to resolve the issue.

Incorrect Shipping Information

Please double-check your shipping address at checkout. Blue Bonnet Studios is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize there is a mistake, please contact us immediately to update your address before your order is shipped.